Shipping Policy
Welcome to Kenny's Closet! We are delighted to serve you with our range of products and services. Please take a moment to review our shipping policy to understand how we handle the shipment of your orders.
Processing Time
Orders are typically processed and dispatched within 1-3 business days from the date of purchase. However, during peak seasons or promotions, processing times may vary. We strive to fulfill orders as quickly as possible while maintaining our high standards of quality.
Shipping Times
International Shipping: We ship worldwide. Delivery times vary depending on the destination country and customs procedures.
Our estimated shipping time to most countries falls within the range of 10 to 15 business days. Please note that delivery times are estimates as some may arrive earlier than expected, others may occasionally experience slightly longer transit times. Your patience and understanding are greatly appreciated as we strive to ensure timely delivery.
Shipping Costs
Shipping costs are calculated based on the weight of your order, the shipping method selected, and the destination address. You can view the shipping charges at checkout before completing your purchase. We occasionally offer free shipping promotions, so be sure to check our website for any ongoing offers.
Tracking Your Order
Once your order has been processed and dispatched, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your delivery online. If you encounter any issues with tracking your order, please don't hesitate to contact our customer support team for assistance.
Undeliverable Packages
In the event that a package is returned to us as undeliverable due to an incorrect address provided by the customer or failure to collect the package from the carrier, we will contact you to arrange reshipment. Additional shipping charges may apply for reshipment.
Lost or Damaged Packages
While we take great care in packaging your order to ensure its safe delivery, we understand that accidents can happen during transit. If your package is lost or damaged in transit, please contact us immediately, and we will work with the carrier to resolve the issue and either replace your order or issue a refund as appropriate.
Contact Us
If you have any questions or concerns regarding our shipping policy, please feel free to contact us at support@shopkennyscloset.com . We're here to help!
Thank you for choosing Kenny's Closet. We appreciate your business!